Clearly a fault with JD Sports T shirt?!
I have already sent this once and see no reason why I should be put to yet more inconvenience due to Scotts appalling service.Clearly a breach of the, sale and Supply of Goods Act!Under the amended Sales of Goods Act 1979 I am entitled to goods that are of satisfactory quality and fit for purpose.The Gift Card cannot be refunded or exchanged for cash.She emailed again and was told that they hadnt received the letter (despite it being signed for!) but would do another inspection.Any discounts or promotions being offered on the website: cannot be used in conjunction with your online Gift Card purchase.However, the matter did not end there.This is obviously nonsense.Unfortunately, Andrea wrote to customer services to say that she had thought about the conversation reduction vvf villages and couldnt she just dispose of the garment?
(From the 1st October 2015 you would now".
So far theyve given me 10 off next order!She was told that the t shirt would need to be sent off for inspection despite the notice in their store saying that this would be done when items were over 90 days old.Their T Cs state customers should be refunded within 30 days of order.But its taken them nearly 2 months and the other over 3 months and pending to pay me back a refund.I will be claiming for the cost of the t shirt, the cost of an independent report stating that the t shirt has only been washed once, cost of postage (recorded delivery etc.) redress for my time spent on the matter, the court fee and.It has now since said that my letter cant be found even though it was sent recorded delivery and was signed for, for which I obviously have proof.She wasted more time in store trying to deal with the matter.It also highlights the need to persevere sometimes and pursue your legal rights.Utterly ridiculous, what contact damage and by whom given as we believe that the hole was there at point of purchase and if it wasnt it developed within one days wear and days wash and the hole was in the stitching which the photograph alone.JD cannot be held liable for any lost, damaged or stolen Gift Cards or Gift Cards used without the permission of the owner or any outstanding balances relating to such cards.